Mohali consumer panel orders solar firm to fix faulty rooftop plant or refund ₹2.9 lakh
A Mohali consumer commission has directed a solar installation company to repair a malfunctioning rooftop solar power plant at a doctor’s residence within a month or refund the entire ₹2.9 lakh paid for the system, holding the firm guilty of deficiency in service and unfair trade practice. The complainant alleged that the installer failed to properly check the electricity connection and inverter functioning, forcing him to seek assistance from PSPCL staff. (HT Photo for representation) The order was passed by the Mohali district consumer disputes redressal commission, comprising president SK Aggarwal and member Paramjeet Kaur, on a complaint filed by Dr Rajdeep Singh, a resident of Sector 69. Developed snags within months According to the complaint, Dr Singh purchased a 6KW on-grid rooftop solar power plant from Tecsa Solar Systems in January 2021 for ₹2.9 lakh. The company had promised installation within four to six weeks, free services during the warranty period and prompt repairs. The plant became operational only after a delay of around three-and-a-half months and subsequently developed repeated faults. The complainant alleged that …
