All posts tagged: consumer court news

Pet food supplier sold 166 near-expiry dog food bags, ordered to pay Rs 50,000 | Legal News

Pet food supplier sold 166 near-expiry dog food bags, ordered to pay Rs 50,000 | Legal News

5 min readNew DelhiUpdated: Jun 25, 2026 06:13 PM IST A Delhi consumer commission has directed a pet food supplier to pay Rs 50,000 to a company after finding it had allegedly supplied 166 bags of dog food with only 15 days of shelf life remaining in a bulk order. President Monika A Srivastava and member Kiran Kaushal noted that the complainant was also negligent in not checking the expiry dates before accepting the bulk consignment. “We are in agreement with OP that under no rule of Food Safety Regulation the sale of near expiry goods is prohibited. Complainant too is found to be negligent in not checking the dates of the dog food more so as bulk order was being purchased from OP,” the order dated June 10 read. Holding that there was contributory negligence on both sides, the commission directed the food supplier to pay a lump sum of Rs 50,000 within three months. Near-expiry product According to the complaint, the complainant company maintained a farmhouse in Amritsar with 70-75 dogs, including German …

Senior citizen’s ordeal on foreign tour results in Rs 1.45 lakh payout from travel agency | Legal News

Senior citizen’s ordeal on foreign tour results in Rs 1.45 lakh payout from travel agency | Legal News

4 min readNew DelhiJun 24, 2026 07:30 AM IST A Kerala district consumer commission has ordered Rs 1.45 lakh as refund and compensation to a senior citizen who faced inconvenience owing to “deficient” services provided by a travel operator for her Singapore-Malaysia tour package. A bench of president Ravi Susha and members Molykutty Mathew and Sajeesh K P observed that the travel agency failed to provide the service assured by them for sightseeing and that the complainant and her son were isolated from the other members. “The act of OP the complainant caused much mental agony and financial loss. Therefore we hold that the OP is liable to refund Rs 1 lakh to the complainant as the loss caused to the complainant due to the deficiency of service on the part of OP along with Rs. 35,000 as compensation for mental agony caused to the complainant and Rs. 10,000 as litigation cost,” the order dated May 29 read. The commission noted that the agency failed to provide ample service to the complainant and her son …