All posts tagged: Consumer

Iran war effect starts to wane as strong retail consumer spending data in May raises hopes

Iran war effect starts to wane as strong retail consumer spending data in May raises hopes

The U.S. retail sales increased more than expected in May, showing that people are still spending money even with high prices, according to the Commerce Department. Households spent more on motor vehicles, even though they were paying higher prices for gasoline during the same period. US retail sales rise in May as Iran war impact fades. (Unsplash/ Representative image) (Unsplash) Experts said this strength in spending may slow down later because tax refunds are reducing and prices are still high, as per the report by Reuters. Job growth has also improved recently, which together with strong sales shows the economy is still resilient even after the oil price shock. Strong spending trend The Federal Reserve is expected to keep its benchmark interest rate in the 3.50% to 3.75% range in its meeting, but may remove its earlier “easing bias”. Economist Scott Anderson from BMO Capital Markets said strong May sales and faster spending could worry the Fed as it tries to control inflation pressures, as reported by Reuters. The Commerce department’s census bureau said that …

Consumer court backs Pune restaurant, allows policy on outside food restrictions

Consumer court backs Pune restaurant, allows policy on outside food restrictions

Refusing permission to eat home-cooked food at eateries cannot be construed as a deficiency in service or unfair trade practice, said the consumer commission while dismissing a complaint against a Pune restaurant, noting it is a matter of policy discretion rather than a legal obligation, news agency PTI reported. The commission also ruled that charging an amount higher than the printed MRP for bottled water served on the premises of eateries does not, by itself, constitute any illegality, deficiency in service, or unfair trade practice, as such establishments provide a composite package of services. Disclaimer: We do not own any of the content, ideas, images, or text presented here. All rights belong to their respective owners. For more information and to view the original source, please visit the following link: Source link

Chandigarh consumer court overturns Rs 10 lakh insurance award in ‘filmy style’ revolver death case | Legal News

Chandigarh consumer court overturns Rs 10 lakh insurance award in ‘filmy style’ revolver death case | Legal News

7 min readNew DelhiJun 12, 2026 04:00 PM IST Stating that the incident was intentional and hence did not fall under “personal accidental death” coverage, the Chandigarh State Consumer Disputes Redressal Commission recently overturned an award of Rs 10 lakh insurance claim to a woman whose husband allegedly shot himself while holding the revolver in a “filmy style”. The bench of H P S Mahal (judicial member) and Kiran Sibal (member) was hearing a plea filed by a woman whose husband allegedly shot himself on the same day after purchasing an individual personal accidental policy of Rs 10 lakh from an insurance company. “In the present case, the version of the complainant that the insured was rotating the revolver in a filmy style and he accidentally shot himself, is not convincing for the reason that the insured not only placed the revolver on the temporal of his face but also took it from his friend’s custody and went to attend to nature‘s call,” the May 15 order read. ‘Dishonest motive’ The commission observed that the …

Mohali consumer panel orders solar firm to fix faulty rooftop plant or refund ₹2.9 lakh

Mohali consumer panel orders solar firm to fix faulty rooftop plant or refund ₹2.9 lakh

A Mohali consumer commission has directed a solar installation company to repair a malfunctioning rooftop solar power plant at a doctor’s residence within a month or refund the entire ₹2.9 lakh paid for the system, holding the firm guilty of deficiency in service and unfair trade practice. The complainant alleged that the installer failed to properly check the electricity connection and inverter functioning, forcing him to seek assistance from PSPCL staff. (HT Photo for representation) The order was passed by the Mohali district consumer disputes redressal commission, comprising president SK Aggarwal and member Paramjeet Kaur, on a complaint filed by Dr Rajdeep Singh, a resident of Sector 69. Developed snags within months According to the complaint, Dr Singh purchased a 6KW on-grid rooftop solar power plant from Tecsa Solar Systems in January 2021 for ₹2.9 lakh. The company had promised installation within four to six weeks, free services during the warranty period and prompt repairs. The plant became operational only after a delay of around three-and-a-half months and subsequently developed repeated faults. The complainant alleged that …

At WWDC, Apple unveils its strategy to win consumer AI, starting with a revamped Siri | Technology News

At WWDC, Apple unveils its strategy to win consumer AI, starting with a revamped Siri | Technology News

Apple on Monday announced that a brand new Siri, its virtual assistant, is gaining the ability to speak more naturally and draw on users’ personal context, along with deep and advanced AI features, as part of a broader redesign unveiled at the Worldwide Developers Conference (WWDC) in Cupertino, California. With this all-new version of Siri, Apple is finally giving its 15-year-old virtual assistant a modern makeover, allowing it to better compete with AI-powered assistants such as OpenAI’s ChatGPT and Google’s Gemini. The world’s most powerful technology company also announced software updates that will impact billions of iPhones, iPads, Macs, and Apple Watches around the world, including new child safety features for parents who want to better track and monitor the smartphone and online habits of their children. However, it was Siri that many expected to receive a major revamp, highlighting how Apple is reimagining its products for the age of artificial intelligence as more people turn to chatbots and AI agents for everyday tasks. The launch of the all-new Siri, along with software updates and …

Why SBI ordered to refund Rs 1.6 lakh to consumer after cloned ATM fraud | Legal News

Why SBI ordered to refund Rs 1.6 lakh to consumer after cloned ATM fraud | Legal News

However, the commission granted partial relief to SBI by setting aside the Rs 25,000 compensation awarded earlier for mental harassment. A bench comprising Judicial Members Nirmal Singh Medtwal and Mukesh, along with Member Ramanivas Saraswat, was hearing SBI’s appeal against the March 21, 2024 judgment of the District Consumer Disputes Redressal Commission, Jhunjhunu, challenging the district forum’s findings holding the bank liable for the fraudulent ATM withdrawals from one Mahendra Kumar’s account maintained at SBI’s Mandawa branch in Rajasthan. “The conclusion drawn by the District Consumer Commission that fraud had indeed occurred with the complainant appears correct,” the state consumer commission said on May 20, rejecting SBI’s contention that the customer himself was responsible for the disputed transactions. State commission rejects SBI’s defence The state commission, however, found no convincing material to show that the complainant had shared confidential payment credentials with anyone. It observed that although the complainant’s son may have occasionally used the ATM card, that by itself did not prove authorization for the fraudulent transactions. The bench noted that SBI itself admitted …

Consumer commission orders SBI to pay widow Rs 5 lakh despite 6 year delayed insurance claim

Consumer commission orders SBI to pay widow Rs 5 lakh despite 6 year delayed insurance claim

A consumer commission in Nagpur has directed the State Bank of India (SBI) to pay Rs 5 lakh to a widow whose insurance claim was rejected due to a six-year delay in filing. The District Consumer Disputes Redressal Commission (Additional DCF) held that “mental shock” following the sudden death of a spouse is natural and that grieving families may take time to recover before pursuing financial claims, reported PTI. In its order delivered last month, the commission ruled that a bank cannot use the 90-day claim submission deadline as a shield when it has failed to properly inform customers about the insurance benefits attached to their debit cards. Disclaimer: We do not own any of the content, ideas, images, or text presented here. All rights belong to their respective owners. For more information and to view the original source, please visit the following link: Source link

Delhi consumer body rules against insurer, upholds Rs 1.8 lakh award for stolen Honda City | Legal News

Delhi consumer body rules against insurer, upholds Rs 1.8 lakh award for stolen Honda City | Legal News

Consumer court news: The Delhi State Consumer Disputes Redressal Commission has upheld a Rs 1.8 lakh compensation award against an insurance firm, ruling that an insured Honda City recovered after theft in a severely damaged condition had effectively become a “total loss” and that the insurer failed to justify deductions made in its assessment of the claim. A bench of Justice Sangita Dhingra Sehgal (president) and Pinki (member, judicial) was hearing an appeal filed by Reliance General Insurance Company Limited against a May 16, 2019, order passed by the District Consumer Disputes Redressal Forum, West Delhi, in a complaint instituted by Shobha Bhatti. The insurer had challenged the finding that the vehicle amounted to a total loss and disputed the compensation awarded to the complainant. “The conclusion that the vehicle had effectively become a case of total loss, cannot be said to be arbitrary or without basis, especially when the vehicle was found to be in a severely damaged condition and not properly repaired,” the state consumer commission observed while dismissing the appeal on April …

On Consumer Rights Day, Consumer panel urges public to check ISI marks on goods

On Consumer Rights Day, Consumer panel urges public to check ISI marks on goods

Any individual above 18 years of age can file a complaint under the provisions of the Consumer Protection Act of 2019. | Photo Credit: Getty Images/Representative image President of Mysuru District Consumer Disputes Redressal Commission A.K. Naveen Kumari has called upon consumers to check for quality certifications like ISI on products before purchasing them. The presence of such quality certification marks indicates that the products meet quality standards and have been certified by the government before entering the market, said Ms. Kumari after inaugurating a programme on the occasion of World Consumer Rights’ Day in Mysuru on Wednesday. Students participating in the World Consumer Rights Day at Sarada Vilas College in Mysuru on Wednesday. | Photo Credit: M.A. Sriram While ISI or Indian Standards Institute is a quality certification issued by the Bureau of Indian Standards (BIS) for industrial and electrical goods, the official mark certifying the purity and authenticity of products like gold and silver jewellery is Hallmark. Ms. Kumari also emphasised the need for consumers to check whether the product they are purchasing …

Case backlog, vacancies cripple consumer courts across India: Report

Case backlog, vacancies cripple consumer courts across India: Report

India’s consumer dispute redressal system is grappling with severe structural challenges, with mounting case pendency and widespread vacancies significantly undermining its effectiveness, according to the Consumer Justice Report 2026 released on Wednesday. The report, published by the India Justice Report, was unveiled by former Supreme Court judge Justice (Retd.) Sanjay Kishan Kaul, who raised concerns over the weakening institutional capacity of consumer commissions. Pendency, vacancies erode consumer confidence The report reveals that more than half of all president and member posts in State Consumer Disputes Redressal Commissions (SCDRCs) were vacant in 2025. Simultaneously, over one-third of cases in these commissions have been pending for more than three years. This is in stark contrast to the mandate under the Consumer Protection Act, 2019, which envisages the timely disposal of cases. “Legislation loses meaning if the institutions tasked with implementing it are rendered non-functional,” Kaul said, adding that such gaps erode public trust in grievance redressal systems. Andhra Pradesh tops rankings, Maharashtra at 11 The report ranks states based on 11 indicators, including infrastructure, human resources, budget …