All posts tagged: Consumer

At WWDC, Apple unveils its strategy to win consumer AI, starting with a revamped Siri | Technology News

At WWDC, Apple unveils its strategy to win consumer AI, starting with a revamped Siri | Technology News

Published by Parlour News

Apple on Monday announced that a brand new Siri, its virtual assistant, is gaining the ability to speak more naturally and draw on users’ personal context, along with deep and advanced AI features, as part of a broader redesign unveiled at the Worldwide Developers Conference (WWDC) in Cupertino, California. With this all-new version of Siri, Apple is finally giving its 15-year-old virtual assistant a modern makeover, allowing it to better compete with AI-powered assistants such as OpenAI’s ChatGPT and Google’s Gemini. The world’s most powerful technology company also announced software updates that will impact billions of iPhones, iPads, Macs, and Apple Watches around the world, including new child safety features for parents who want to better track and monitor the smartphone and online habits of their children. However, it was Siri that many expected to receive a major revamp, highlighting how Apple is reimagining its products for the age of artificial intelligence as more people turn to chatbots and AI agents for everyday tasks. The launch of the all-new Siri, along with software updates and …

Why SBI ordered to refund Rs 1.6 lakh to consumer after cloned ATM fraud | Legal News

Why SBI ordered to refund Rs 1.6 lakh to consumer after cloned ATM fraud | Legal News

Published by Parlour News

However, the commission granted partial relief to SBI by setting aside the Rs 25,000 compensation awarded earlier for mental harassment. A bench comprising Judicial Members Nirmal Singh Medtwal and Mukesh, along with Member Ramanivas Saraswat, was hearing SBI’s appeal against the March 21, 2024 judgment of the District Consumer Disputes Redressal Commission, Jhunjhunu, challenging the district forum’s findings holding the bank liable for the fraudulent ATM withdrawals from one Mahendra Kumar’s account maintained at SBI’s Mandawa branch in Rajasthan. “The conclusion drawn by the District Consumer Commission that fraud had indeed occurred with the complainant appears correct,” the state consumer commission said on May 20, rejecting SBI’s contention that the customer himself was responsible for the disputed transactions. State commission rejects SBI’s defence The state commission, however, found no convincing material to show that the complainant had shared confidential payment credentials with anyone. It observed that although the complainant’s son may have occasionally used the ATM card, that by itself did not prove authorization for the fraudulent transactions. The bench noted that SBI itself admitted …

Consumer commission orders SBI to pay widow Rs 5 lakh despite 6 year delayed insurance claim

Consumer commission orders SBI to pay widow Rs 5 lakh despite 6 year delayed insurance claim

Published by Webster

A consumer commission in Nagpur has directed the State Bank of India (SBI) to pay Rs 5 lakh to a widow whose insurance claim was rejected due to a six-year delay in filing. The District Consumer Disputes Redressal Commission (Additional DCF) held that “mental shock” following the sudden death of a spouse is natural and that grieving families may take time to recover before pursuing financial claims, reported PTI. In its order delivered last month, the commission ruled that a bank cannot use the 90-day claim submission deadline as a shield when it has failed to properly inform customers about the insurance benefits attached to their debit cards. Disclaimer: We do not own any of the content, ideas, images, or text presented here. All rights belong to their respective owners. For more information and to view the original source, please visit the following link: Source link

Delhi consumer body rules against insurer, upholds Rs 1.8 lakh award for stolen Honda City | Legal News

Delhi consumer body rules against insurer, upholds Rs 1.8 lakh award for stolen Honda City | Legal News

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Consumer court news: The Delhi State Consumer Disputes Redressal Commission has upheld a Rs 1.8 lakh compensation award against an insurance firm, ruling that an insured Honda City recovered after theft in a severely damaged condition had effectively become a “total loss” and that the insurer failed to justify deductions made in its assessment of the claim. A bench of Justice Sangita Dhingra Sehgal (president) and Pinki (member, judicial) was hearing an appeal filed by Reliance General Insurance Company Limited against a May 16, 2019, order passed by the District Consumer Disputes Redressal Forum, West Delhi, in a complaint instituted by Shobha Bhatti. The insurer had challenged the finding that the vehicle amounted to a total loss and disputed the compensation awarded to the complainant. “The conclusion that the vehicle had effectively become a case of total loss, cannot be said to be arbitrary or without basis, especially when the vehicle was found to be in a severely damaged condition and not properly repaired,” the state consumer commission observed while dismissing the appeal on April …

On Consumer Rights Day, Consumer panel urges public to check ISI marks on goods

On Consumer Rights Day, Consumer panel urges public to check ISI marks on goods

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Any individual above 18 years of age can file a complaint under the provisions of the Consumer Protection Act of 2019. | Photo Credit: Getty Images/Representative image President of Mysuru District Consumer Disputes Redressal Commission A.K. Naveen Kumari has called upon consumers to check for quality certifications like ISI on products before purchasing them. The presence of such quality certification marks indicates that the products meet quality standards and have been certified by the government before entering the market, said Ms. Kumari after inaugurating a programme on the occasion of World Consumer Rights’ Day in Mysuru on Wednesday. Students participating in the World Consumer Rights Day at Sarada Vilas College in Mysuru on Wednesday. | Photo Credit: M.A. Sriram While ISI or Indian Standards Institute is a quality certification issued by the Bureau of Indian Standards (BIS) for industrial and electrical goods, the official mark certifying the purity and authenticity of products like gold and silver jewellery is Hallmark. Ms. Kumari also emphasised the need for consumers to check whether the product they are purchasing …

Case backlog, vacancies cripple consumer courts across India: Report

Case backlog, vacancies cripple consumer courts across India: Report

Published by Webster

India’s consumer dispute redressal system is grappling with severe structural challenges, with mounting case pendency and widespread vacancies significantly undermining its effectiveness, according to the Consumer Justice Report 2026 released on Wednesday. The report, published by the India Justice Report, was unveiled by former Supreme Court judge Justice (Retd.) Sanjay Kishan Kaul, who raised concerns over the weakening institutional capacity of consumer commissions. Pendency, vacancies erode consumer confidence The report reveals that more than half of all president and member posts in State Consumer Disputes Redressal Commissions (SCDRCs) were vacant in 2025. Simultaneously, over one-third of cases in these commissions have been pending for more than three years. This is in stark contrast to the mandate under the Consumer Protection Act, 2019, which envisages the timely disposal of cases. “Legislation loses meaning if the institutions tasked with implementing it are rendered non-functional,” Kaul said, adding that such gaps erode public trust in grievance redressal systems. Andhra Pradesh tops rankings, Maharashtra at 11 The report ranks states based on 11 indicators, including infrastructure, human resources, budget …

Consumer panel directs Axis Bank to pay ₹3.19 cr over refusal to accept demonetised notes in 2016| India News

Consumer panel directs Axis Bank to pay ₹3.19 cr over refusal to accept demonetised notes in 2016| India News

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New Delhi, The National Consumer Disputes Redressal Commission has directed Axis Bank to pay ₹3.19 crore to a Delhi-based logistics company, holding the bank guilty of “deficiency in service” for refusing to accept demonetised currency notes for deposit during the 2016 demonetisation window. Consumer panel directs Axis Bank to pay ₹3.19 cr over refusal to accept demonetised notes in 2016 The commission, comprising presiding member AVM J Rajendra and judicial member Anoop Kumar Mendiratta, was hearing an appeal filed by Procure Logistics Services Pvt Ltd against the Axis Bank. In an order dated March 10, the commission said, “The bank clearly failed by repeatedly disallowing the complainant to deposit the notified cash into its own KYC-compliant account, despite multiple requests and persisted with this till the entire timeline lapses.” It was alleged that the bank refused to accept the notes during the limited period allowed after the government announced demonetisation on November 8, 2016. The commission noted that nothing prevented the bank from accepting the cash and reporting the transaction to authorities if it found …

Consumer authority fines IAS coaching institute Vajirao & Reddy for misleading claims

Consumer authority fines IAS coaching institute Vajirao & Reddy for misleading claims

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New Delhi: The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹15 lakh on Vajirao & Reddy Institute for issuing misleading advertisements in connection with the UPSC Civil Services Examination (CSE) 2023 results. The coaching institute concealed material information and created a false impression about its role in candidates’ success, ministry of consumer affairs said in a statement on Monday, citing the CCPA‘s order dated 20 February. The advertisements on the institute’s official website said “Over 645 selections out of 1016 vacancies in UPSC CSE 2023 from Vajirao & Reddy Institute”; “6 in top 10 AIR”; “35 in top 50 AIR”; and “64 in top 100 AIR”, it said. The CCPA observed that the institute deliberately failed to disclose key details, particularly the specific courses undertaken by the successful candidates. The institute was also advertising multiple programmes on its website. This, the authority said, created a misleading impression that all successful candidates had enrolled in these regular courses and were trained by the institute across all stages of the examination. A query sent …

Goa Consumer Commission Issues Warrant Against Ola CEO Bhavish Aggarwal | Auto News

Goa Consumer Commission Issues Warrant Against Ola CEO Bhavish Aggarwal | Auto News

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Last Updated:February 17, 2026, 21:31 IST A bailable arrest warrant was issued against Bhavish Aggarwal after he failed to appear before South Goa Consumer Commission over Pritesh Chandrakant Ghadi’s scooter complaint. Chairman and Managing Director of Ola Electric Bhavish Aggarwal. (PTI photo) A bailable arrest warrant has been issued against Ola Electric Chairman and Managing Director Bhavish Aggarwal after he failed to appear before the District Consumer Disputes Redressal Commission in South Goa in connection with a complaint regarding whereabouts of a scooter. The complaint, filed by Pritesh Chandrakant Ghadi, stated that he had bought Ola S1 Pro Second Gen scooter in August 2023 for Rs 1.47 lakh. The motor of the vehicle, however, started making noises soon after the purchase. The scooter also had problems with its touchscreen. Ghadi said that he had given his two-wheeler to an Ola Electric dealer in Vasco, Goa, for repairs, but its whereabouts remain unknown even after considerable time has passed. He had then filed a complaint to Ola but did not receive his bike nor a satisfactory …

Snap spins off Specs Inc. ahead of consumer AR glasses launch this year| India News

Snap spins off Specs Inc. ahead of consumer AR glasses launch this year| India News

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Snap Inc. believes spinning off its upcoming augmented reality glasses into a separate business entity is the ideal platform for the much-awaited product line, expected to launch later this year. Specs Inc. says developers are already building with Specs, including gaming and education-focused applications, as well as productivity workflows Called Specs Inc., this subsidiary, operating independently, is expected to provide what the American tech company hopes will be greater operational focus, as well as scope for new partnerships and the potential for minority investment as part of capital flexibility. Simply put, this would mean Specs Inc. can focus on developing its upcoming Specs augmented reality glasses and also secure investment for this foray. Specs Inc., when it finally rolls out its first smart glasses, will compete with the likes of Meta and Ray-Ban, as well as the upcoming Google Android XR glasses. “Specs are launching at an important time, as artificial intelligence transforms the way that we use our computers. Instead of an operating system that expects us to do all of the work, Specs …