Last Updated:December 06, 2025, 19:15 IST In the video, shared on Instagram by a user named Priyanshu Tyagi, the ground staff can be seen serving snacks and beverages to stranded passengers. The clip has sparked conversation online, with users appreciating the humane gesture during the crisis. (X) Scores of passengers have been stranded at airports across the country after IndiGo, India’s largest airline by market share, cancelled hundreds of domestic flights while services were delayed at various airports due to operational disruptions for the fifth consecutive day. The disruption is caused due to severe crew shortage triggered by new Flight Duty Time Limitation (FDTL) norms, along with winter fog, technical glitches, and high passenger volumes Even as the authorities are trying to resolve the crisis with temporary relief amid thousands of flight cancellations and widespread delays, travellers are grappling with severe stress, non-cooperative staff and lack of clarity. Amid the turmoil, a heartwarming video has gone viral on social media platforms where the Bengaluru airport staff is seen offering water, snacks and tea or coffee …