Last Updated:December 20, 2025, 00:01 IST Civil Aviation Ministry’s direction came as dense fog disrupted operations at the Delhi airport, with at least 177 flights getting cancelled and over 500 flights getting delayed. Some flights are being cancelled by airlines, with passengers being informed in advance to avoid unnecessary travel to airports. (File) Amid widespread flight disruptions caused by fog and low-visibility conditions, the Ministry of Civil Aviation on Friday directed airlines to strictly adhere to passenger facilitation norms to ensure safety and convenience. In a post on X, the ministry said that airlines must provide timely and accurate information to passengers regarding delays, cancellations, rescheduling and diversions. It further said that updated details should be shared through all communication channels, including display boards, SMS and email alerts, airline helpdesks, call centres and social media platforms. In view of prevailing fog and low-visibility conditions impacting flight operations, airlines have been directed to strictly comply with passenger facilitation norms, in the interest of passenger safety and convenience. This includes:• Timely and accurate flight information•… pic.twitter.com/twES9Vx947— MoCA_GoI …