All posts tagged: grievance redressal portal

SC directs NHAI to take effective steps to curb unauthorised occupation of highways | Latest News India

SC directs NHAI to take effective steps to curb unauthorised occupation of highways | Latest News India

New Delhi, The Supreme Court has directed the National Highways Authority of India to take effective steps to curb unauthorised occupation of highway lands and form surveillance teams of police officials to carry out patrolling. SC directs NHAI to take effective steps to curb unauthorised occupation of highways The top court also directed the Centre to give wide publicity to the availability of ‘Rajmargyatra’ mobile application on print, electronic, as well as social media. The National Highways Authority of India has introduced the ‘Rajmargyatra’ mobile application which aims to provide comprehensive information and efficient complaint redressal for national highway users. A bench of Justices Abhay S Oka and Augustine George Masih said information about the availability of the mobile application shall be displayed prominently at toll and food plazas on highways. “We direct the Joint Secretary to file on record the details of various categories of complaints lodged on the ‘Rajmargyatra’ mobile application, including complaints regarding unauthorised occupation of highway lands and action taken thereon. “We further direct NHAI to report compliance regarding the creation …