All posts tagged: indigo airlines news

IndiGo passenger complains about worm in her sandwich, matter being examined, says airline

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An IndiGo passenger took to social media to complain about a worm crawling in a sandwich served on an IndiGo flight. Representative image | Photo Credit: VIVEK PRAKASH An IndiGo passenger took to social media on Saturday to complain about a worm crawling in a sandwich served to her by the airline onboard a flight. The passenger, Kushboo Gupta, was flying on 6E 6107 from Delhi to Mumbai on Friday, and shared a video on Instagram of a worm in her sandwich. “Despite informing the airline staff about worms in the sandwich, the cabin crew continued to serve these sandwiches to other passengers,” Ms. Gupta said in the video. The airline in a statement apologised to the passenger, and said it was examining the matter. “The matter is currently under thorough examination, and we are working closely with our caterer to ensure appropriate corrective measures are taken,” the airline said. Source link

‘Treat our crew…’: IndiGo CEO makes appeal after controversial video | Latest News India

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Amid (still-simmering) furore over the mid-air argument last month between a flight attendant and passenger, IndiGo CEO Pieter Elbers on Thursday told news agency ANI ‘… if people are not behaving we (must be) able to take adequate measures’. “Our crew is trained… we help and support them to the maximum… but it is a two-way street,” he said. “We will work with the authorities to make sure we get the proper procedures (in place).. have always put emphasis on that in training our crews… want to provide courteous and hassle-free service.” “….(but) treat our crew in the way you want to be treated. That would be my message,” the IndiGo boss added. Elbers’ comments come not only after the December video showing staff on an Istanbul-Delhi flight arguing with a passenger over food choices. READ | ‘… not your servant’: Video shows IndiGo air hostess, passenger fight In the video an IndiGo cabin crew member says to the passenger: “You are pointing (your) finger… yelling at me. My crew is crying because of you. …