Last Updated:December 12, 2025, 23:27 IST IndiGo said that most refunds for affected customers have already been completed, with the remaining ones expected to be credited shortly. Consumers reported that they experienced all kinds of charges being deducted when they attempted to cancel a ticket directly or via various travel aggregators. (File for representation) IndiGo, which is going through operational turbulence, on Friday assured passengers that it is expediting refund processing throughout December, saying its teams are “working to make things right” and that a structured compensation programme will begin in January 2026. In a statement on X, the carrier said that most refunds for affected customers have already been completed, with the remaining ones expected to be credited shortly. It further said that it is identifying flights where passengers were stranded at airports on December 3-5 due to severe operational disruption. “At this stage, our primary focus through December 2025 is ensuring that all refunds for affected customers are processed efficiently, expeditiously, and with the utmost urgency. Most of them have already been completed, …