All posts tagged: Indigo flight cancellations

‘No data available’: IndiGo outage prevents customers from booking flights; airline responds

‘No data available’: IndiGo outage prevents customers from booking flights; airline responds

Published by Parlour News

India’s largest airline IndiGo’s website faced a glitch on Wednesday, with some customers unable to book tickets as flight searches displayed a “no data available” message. The airline did not immediately respond to a request for comment. (PTI Photo) Many were reportedly unable to book tickets through the airline’s website in at least three Indian cities. Another travel booking website also flagged a technical issue with the airline’s systems, displaying a message asking customers to try booking again after a short while, , Reuters reported. Several users on X also reported being unable to book flights or complete the airline’s online check-in process. IndiGo responds In a statement, IndiGo acknowledged the issues with its reservation platform and said that its teams were working on “priority” to resolve the issue as soon as possible. “We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services,” the airlines said on X. “Our teams are working on priority, with our partner, to fix the issue …

IndiGo to suspend flights to Hong Kong, Shanghai, Ho Chi Minh City

IndiGo to suspend flights to Hong Kong, Shanghai, Ho Chi Minh City

Published by Webster

IndiGo has announced the temporary suspension of flights to six international destinations, including Hong Kong, Shanghai and Ho Chi Minh City, citing softer travel demand and a challenging operating environment. The airline said services to Langkawi (Malaysia), Krabi (Thailand), Ho Chi Minh City (Vietnam), Hong Kong, and Shanghai (China) will be suspended from July 1, while flights to Siem Reap (Cambodia) will be halted from July 3. According to IndiGo, the suspension will remain in effect until September 30. Bookings for all affected routes are expected to resume from October 1, although the airline said services could be restored earlier if market conditions improve and operational requirements permit. “IndiGo will resume bookings for all the impacted services starting October 1, 2026. However, should the environment become favourable, IndiGo stands prepared to reinstate these services earlier than scheduled, with appropriate lead time,” the airline said in a statement. Despite the temporary network adjustment, IndiGo said it will continue operating more than 1,800 international flights every week across its global network. The airline described the move as …

IndiGo Extends Flight Cancellations To Tbilisi, Almaty, Baku, Tashkent Amid US-Iran Tensions | India News

IndiGo Extends Flight Cancellations To Tbilisi, Almaty, Baku, Tashkent Amid US-Iran Tensions | India News

Published by Webster

Last Updated:February 16, 2026, 22:46 IST Both IndiGo and Air India have stopped using Iranian airspace and are operating alternative routes for their long-haul flights. Earlier, services to these cities had been suspended till February 28. IndiGo on Monday announced it is extending the cancellation of flights to and from Tbilisi, Almaty, Baku, and Tashkent till March 28 due to the ongoing developments around Iran. Earlier, services to these cities had been suspended till February 28. The airline said the safety and well-being of passengers and crew remain its top priority. “The previously announced cancellations have been extended until 28th March 2026. The safety and well-being of our customers and crew remain our highest priority, and we continue to closely monitor the situation while reviewing schedules to minimise inconvenience,” IndiGo said in a post on X. Travel AdvisoryConsidering the ongoing developments in the region around Iran and its associated airspace, flights to/from Tbilisi, Almaty, Baku and Tashkent remain impacted. The previously announced cancellations have been extended until 28th March 2026. The safety and… — IndiGo …

IndiGo Extends Flight Cancellations To Tbilisi, Almaty, Baku, Tashkent Amid US-Iran Tensions | India News

IndiGo Cancels More Flights To Central Asian Cities Till February 11, Citing Iran Tensions | India News

Published by Webster

Last Updated:January 27, 2026, 16:55 IST IndiGo said it had made “additional adjustments” to its flight schedule after taking into account developments around Iran. Flights to and from Tbilisi, Almaty, Baku and Tashkent have been cancelled till February 11. IndiGo on Tuesday said it has cancelled more flights to Central Asian cities after reviewing the security situation linked to rising tensions around Iran. The airline said the decision was taken as a precaution, with “customer and crew safety as our highest priority”. In a post shared on X, IndiGo said it had made “additional adjustments” to its flight schedule after taking into account developments around Iran. As part of these measures, flights to and from Tbilisi (Georgia), Almaty (Kazakhstan), Baku (Azerbaijan) and Tashkent (Uzbekistan) have been cancelled till February 11. The airline said customers affected by the cancellations can visit its website to explore alternative flight options or choose a full refund. Travel AdvisoryTaking into account developments around Iran, we have made additional adjustments to the schedule of some flights. We are taking a cautious …

Centre invites airlines to submit preferences for IndiGo’s vacated slots| India News

Centre invites airlines to submit preferences for IndiGo’s vacated slots| India News

Published by Parlour News

The civil aviation ministry on Thursday invited airlines to submit requests and preferences to airport operators for the airport slots vacated due to IndiGo flight cancellations in December. On December 9, 2025, the government had ordered a sharp 10% curtailment of IndiGo’s winter schedule following days of massive flight disruptions. (Hindustan Times) On December 9, 2025, the government had ordered a sharp 10% curtailment of IndiGo’s winter schedule following days of massive flight disruptions, stating that the airline’s internal mismanagement had caused severe inconvenience to passengers across the country. IndiGo’s winter schedule began on October 26, 2025, and will end on March 28, 2026. To be sure, IndiGo operated 2,200 flights daily before the curtailment. According to an official order dated January 22, a slot coordination committee, chaired by joint secretary (airports) Rubina Ali, held its first meeting on January 13, during which the process and principles for redistribution were finalised. The order stated that the vacated slots will be made available for use, subject to the ministry’s slot allocation guidelines and specified conditions. “Surrendered …

Aviation ministry sets panel to reallocate slots vacated after IndiGo cancellations| India News

Aviation ministry sets panel to reallocate slots vacated after IndiGo cancellations| India News

Published by Parlour News

The civil aviation ministry on Thursday constituted a slot coordination committee to redistribute airport slots vacated following large-scale IndiGo flight cancellations in December, a move aimed at optimising capacity and preventing disruption to passengers. Union civil aviation minister Ram Mohan Naidu Kinjarapu with IndiGo CEO Pieter Elbers (second from left) during a meeting regarding the company’s flight disruptions. (@RamMNK) According to an official order dated January 22, the committee is chaired by joint secretary (airports) Rubina Ali and held its first meeting on January 13, where the process and guiding principles for slot redistribution were finalised. The decision follows the government’s December 9, 2025, order directing a sharp curtailment of 10% of IndiGo’s operations after days of widespread flight disruptions. The ministry had said the airline’s internal mismanagement caused severe inconvenience to passengers across the country. Before the curtailment, IndiGo operated around 2,200 flights daily. Union civil aviation minister K Ram Mohan Naidu had announced the reduction of IndiGo slots on X, stating: “The ministry considers it necessary to curtail the overall Indigo routes, which …

Rs 22 Crore Fine, Warning To CEO: DGCA Takes Action Against IndiGo For Flight Disruptions | India News

Rs 22 Crore Fine, Warning To CEO: DGCA Takes Action Against IndiGo For Flight Disruptions | India News

Published by Webster

Last Updated:January 17, 2026, 21:25 IST Between December 3 and 5, at least 2,507 IndiGo flights were cancelled and 1,852 flights were delayed, affecting three lakh passengers stranded at various airports. Thousands of passengers were left stranded after large-scale flight disruptions at IndiGo. The Directorate of Civil Aviation (DGCA) took action against IndiGo on Saturday in connection with the large-scale flight disruptions in December 2025, where several flights across the country were cancelled or diverted, leaving thousands of passengers stranded. After a detailed inquiry into the crisis, the DGCA imposed a hefty fine of Rs 22.20 crore on IndiGo. In addition, the airline has been asked to pledge a bank guarantee of Rs 50 crore in favour of the DGCA to ensure compliance with the directives and long term systemic correction. The DGCA noted that at least 2,507 IndiGo flights were cancelled and 1,852 flights were delayed between December 3 and 5, affecting three lakh passengers stranded at various airports across the country. A four-member committee was constituted by the DGCA to undertake a comprehensive …

‘Working To Make Things Right’: IndiGo Commits Rs 500 Crore Compensation For Affected Passengers | India News

‘Working To Make Things Right’: IndiGo Commits Rs 500 Crore Compensation For Affected Passengers | India News

Published by Webster

Last Updated:December 12, 2025, 23:27 IST IndiGo said that most refunds for affected customers have already been completed, with the remaining ones expected to be credited shortly. Consumers reported that they experienced all kinds of charges being deducted when they attempted to cancel a ticket directly or via various travel aggregators. (File for representation) IndiGo, which is going through operational turbulence, on Friday assured passengers that it is expediting refund processing throughout December, saying its teams are “working to make things right” and that a structured compensation programme will begin in January 2026. In a statement on X, the carrier said that most refunds for affected customers have already been completed, with the remaining ones expected to be credited shortly. It further said that it is identifying flights where passengers were stranded at airports on December 3-5 due to severe operational disruption. “At this stage, our primary focus through December 2025 is ensuring that all refunds for affected customers are processed efficiently, expeditiously, and with the utmost urgency. Most of them have already been completed, …

‘No denying we erred’: Indigo chairman says airline will examine every aspect of flight disruptions

‘No denying we erred’: Indigo chairman says airline will examine every aspect of flight disruptions

Published by Parlour News

With IndiGo facing large-scale flight cancellations over the past week, the company’s chairman Vikram Singh Mehta has assured that its Board would examine every aspect of the recent disruption. “Last week’s events are a blemish on this airline’s pristine, clean record,” IndiGo chairman Vikram Singh Mehta said(X/ @IndiGo6E) In a video message posted to the IndiGo’s official X handle, Mehta said the airline’s Board had also decided to take the assistance of external technical experts. These experts will work with the company’s management and help determine the root causes for the disruptions, which would later be followed by “corrective action”, he said. While apologising for the flight cancellations and delays, Mehta said, “Thousands of our passengers were left stranded. Many missed important family events, business commitments, medical appointments and international connections. Baggage was delayed or misdirected. I know how much distress this has caused.” Speaking about the criticism faced by the airline, Mehta acknowledged that they had “let (passengers) down.” ₹39,000?’: What Delhi HC said on IndiGo ‘crisis’”>Also Read | ‘How can a ticket cost …

IndiGo To Involve External Technical Experts, Chairman Denies ‘Engineering’ Aviation Crisis | India News

IndiGo To Involve External Technical Experts, Chairman Denies ‘Engineering’ Aviation Crisis | India News

Published by Webster

Last Updated:December 10, 2025, 22:06 IST IndiGo Chairman Vikram Singh Mehta apologised for last week’s flight disruptions, acknowledging that the airline let the people down and assuring corrective measures. IndiGo chairman Vikram Singh Mehta apologised for last week’s crisis. IndiGo Chairman and Non-Executive Independent Director Vikram Singh Mehta on Wednesday delivered his first official statement on the aviation crisis last week, where he apologised to the public and said IndiGo will now involve external technical experts to ensure the incident does not occur again. However, he denied that the airline had “engineered” the unprecedented fiasco that left thousands of passengers stranded. “On December 3, an unexpected chain of events led to large-scale flight cancellations. This continued till December 4 and 5. Thousands of our passengers were left stranded. Many missed important family events, business commitments, medical appointments and international connections. Baggage was delayed or misdirected. I know how much distress this has caused. I want to say, very simply and very clearly. We are sorry,” he said. Mehta said IndiGo’s flight operations have now stabilised …