All posts tagged: IndiGo technical issue

IndiGo booking system faces brief glitch, services restored

IndiGo booking system faces brief glitch, services restored

India’s largest airline IndiGo briefly faced technical problems with its ticket booking system on Friday, affecting access to some of its online services. The airline acknowledged the issue on its website and said teams were working with its technology partner to restore normal operations. IndiGo reports reservation system issue In a message posted on its website, IndiGo said it was experiencing intermittent problems with its core reservation platform. The issue meant that some customers could face difficulties while accessing the airline’s online services, including its booking platform. IndiGo said its teams were working on priority to resolve the problem and apologised to passengers for the inconvenience caused. Services restored, airline says An airline official later confirmed that the technical issue had been resolved and that the reservation system was functioning normally. IndiGo uses the Navitaire reservation system for its operations. The brief disruption came just two days after the airline reported a similar issue with its core reservation platform on Wednesday. Second booking issue in the same week On Wednesday, IndiGo had informed customers through …