IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26
New Delhi: The Indian Railway Catering and Tourism Corporation (IRCTC) intensified its anti-fraud and cybersecurity initiatives during the year to ensure genuine passengers receive fair access to ticket bookings and to curb misuse of the system. IRCTC booked an average of 14.53 lakh tickets per day during 2025-26. (PTI) As part of these efforts, IRCTC informed that the corporation deactivated 3.03 crore suspicious user IDs in 2025. It also intercepted substantial volumes of malicious online traffic on a regular basis, helping safeguard the integrity of the ticketing system. In its official data, IRCTC said that in coordination with law enforcement agencies, 501 complaints were lodged on the National Cyber Crime Portal pertaining to 4.18 lakh suspicious PNRs. Additionally, 6.05 crore suspicious user IDs were placed under revalidation to verify their authenticity and prevent misuse. IRCTC also took action against fraudulent digital identities by blocking 13,343 suspicious email domains during the year. It is informed that to provide a level playing field during high-traffic windows (such as Tatkal bookings), IRCTC uses AI/ML to detect and neutralise …
