All posts tagged: passengers complaint indigo

IndiGo’s apology to passengers for discomfort during Delhi-Varanasi flight | Latest News India

Sep 07, 2024 11:04 AM IST IndiGo issued an apology to passengers for discomfort caused during a Delhi-Varanasi flight when the air conditioning malfunctioned. Budget carrier IndiGo issued an apology to passengers of a Delhi-Varanasi flight on Saturday after they faced major discomfort due to the aircraft’s air conditioning system malfunctioning, reported news agency ANI. Representative image: Indigo airlines apologised for causing discomfort to its passengers on a Delhi-Varanasi flight (PTI Photo) (PTI) Sources within IndiGo denied issues with the air conditioning unit and told ANI that while air conditioning system within the flight was functioning properly, a temperature shift had caused the cabin to heat up and caused panic among the passengers. In a press statement, the airline said, “We extend our apologies for the inconvenience experienced on flight 6E 2235 operating from Delhi to Varanasi on September 5, 2024.” The statement added the difficulties caused by the fluctuations in cabin temperature were adjusted as per passenger requests. Further the cabin crew assisted all passengers until the situation improved. A video of the 6E …