All posts tagged: refund

Denied refund as he used new pair of shoes to ‘identify’ defect, buyer wins Rs 7,000 payout | Legal News

Denied refund as he used new pair of shoes to ‘identify’ defect, buyer wins Rs 7,000 payout | Legal News

5 min readNew DelhiJul 22, 2026 01:00 PM IST Observing that consumers cannot be denied a refund merely because they used a product to identify a defect, a consumer body in Uttarakhand held a footwear company, Red Chief, guilty of deficiency in service for allegedly refusing to replace or issue a refund for a pair defective shoes purchased online. Finding no evidence to support the company’s claim of accidental damage, it directed replacement or refund of Rs 2,009, along with Rs 5,000 compensation. A bench of president Ranjna Goyal and members Amaresh Rawat and Gagan Kumar Gupta of the Haridwar District Consumer Disputes Redressal Commission also awarded litigation costs of Rs 2,000, noting that the complainant’s assertion that the shoes tore within a month remained unchallenged. “It is a matter of common sense that when a consumer purchases a product such as shoes, some use of the product is necessary to determine whether it is defective. If a defect becomes apparent within a short period of use, the company cannot refuse to replace the product …

Received possession of your flat, but clubhouse not built? Can you seek a refund of clubhouse charges? MahaRERA explains

Received possession of your flat, but clubhouse not built? Can you seek a refund of clubhouse charges? MahaRERA explains

The Maharashtra Real Estate Regulatory Authority (MahaRERA) has ruled that a homebuyer can seek a refund of money collected by a developer towards a proposed clubhouse if the promised amenity is not constructed within a reasonable period. MahaRERA has ruled that a homebuyer can seek a refund of money collected by a developer towards a proposed clubhouse if the promised amenity is not constructed within a reasonable period. (Picture for representational purposes only) (Gemini Generated Photo ) In a recent order, the regulator directed a Mumbai-based developer to refund ₹5 lakh, that had been collected as clubhouse membership charges after finding that the promised facility had not been built, even more than six years after the apartment was handed over. The case The dispute involved a homebuyer who purchased an apartment in a Mumbai housing project and took possession in October 2019. The buyer approached MahaRERA seeking a refund of the ₹5 lakh clubhouse charges, plus interest, arguing that despite taking possession over six years ago, the developer had failed to construct or provide access …

GST refund fraud: Three Delhi tax officials among five held in ₹5.5 crore scam

GST refund fraud: Three Delhi tax officials among five held in ₹5.5 crore scam

New Delhi, Three officials of the Delhi government’s Department of Trade and Taxes and two private persons have been arrested over an alleged GST refund fraud involving wrongful refunds of around ₹5.50 crore, the Anti-Corruption Branch said on Tuesday. GST refund fraud: Three Delhi tax officials among five held in ₹5.5 crore scam The accused have been identified as GST Officer Ajit Singh, GST Inspector Atal Bhardwaj, Lower Division Clerk Himanshu Malik, and private persons Ajay Kumar and Ashish Mishra, ACB said in a statement. According to the ACB, the case was registered on a complaint from the Department of Trade and Taxes over alleged irregularities in the processing and sanction of GST refund claims. The investigation revealed that the refunds were allegedly sanctioned in violation of statutory provisions and prescribed departmental procedures. Mandatory verification and financial scrutiny were bypassed, while fabricated documents and fake photographs were allegedly used to process the claims in an unusually short period, causing a wrongful loss of about ₹5.50 crore to the government exchequer, the statement read. The probe …

Couple returning from Haj to Srinagar win ₹62k from SpiceJet after boarding denied, luggage delayed

Couple returning from Haj to Srinagar win ₹62k from SpiceJet after boarding denied, luggage delayed

A consumer commission in Srinagar has reportedly directed SpiceJet to refund airfare and pay compensation totalling more than ₹62,000 to a couple who were allegedly denied boarding despite holding valid boarding passes while returning from the Hajj pilgrimage last year. Stranded at airport overnight, Haj couple wins ₹62K compensation from SpiceJet (Representative image/PTI) The commission asked the airline to refund the ticket cost of ₹10,078 and pay ₹52,000 as compensation after the couple was forced to spend the night at Delhi airport and book alternative tickets to Srinagar the next morning, The Indian Express reported citing a June 9 order. The complaint was filed by Ghulam Nabi Fafoo, who alleged that he and his wife, Raja Begum, were denied boarding on a SpiceJet flight from Delhi to Srinagar on July 8, 2024, despite completing check-in formalities and arriving at the boarding gate on time. The bench comprising President Dr Farah Deeba and member Shabnum Munshi reportedly found that the couple had to purchase fresh tickets on an IndiGo flight the following morning at a higher …

Can homebuyers seek a refund if a developer changes a bungalow’s design and layout after booking? MahaRERA clarifies

Can homebuyers seek a refund if a developer changes a bungalow’s design and layout after booking? MahaRERA clarifies

The Maharashtra Real Estate Regulatory Authority (MahaRERA) has clarified that homebuyers can seek a refund if substantial disputes arise regarding changes to a property’s layout and design after booking, particularly when such changes lead to a complete breakdown of the contractual relationship between the parties. MahaRERA has clarified that homebuyers can seek a refund if substantial disputes arise regarding changes to a property’s layout and design after booking (Picture for representational purposes only) (Gemini Generated Photo) MahaRERA held that the complainants were entitled to a refund of the entire amount paid to the developer, along with interest, excluding amounts paid towards taxes, stamp duty, registration fees and other statutory charges paid to government authorities. The authority directed the developer to refund the amount paid by the homebuyers, together with applicable interest, within 60 days of the order. In its order, MahaRERA observed that the contractual relationship between the parties had “irretrievably broken down” and that neither side was willing to proceed with the transaction. It noted that compelling either party to continue with the agreement …

Mohali developer told to hand over plot booked 15 years ago or refund ₹22L deposit

Mohali developer told to hand over plot booked 15 years ago or refund ₹22L deposit

After waiting nearly 15 years for a residential plot and more than a decade beyond the promised possession period, a Mohali resident has secured relief from the District Consumer Disputes Redressal Commission, which ordered a developer to hand over the plot within two months or refund ₹22.39 lakh deposit with 9% interest. The commission further ordered that any delay in making the refund after the two-month period would attract interest at 12% per annum until payment. (HT Photo for representation) The order was passed by a bench comprising president SK Aggarwal, members Paramjeet Kaur and Lt Col Jasbir Singh Bath on a complaint filed by Darshan Singh of Sector 117, Mohali. According to the complaint, Darshan Singh applied for a housing scheme in 2006 and later received allotment of an eight-marla plot in Sector 86, Mohali, from Preet Land Promoters & Developers Pvt Ltd. The allotment letter issued in January 2011 stated that possession would be offered within two to three years after development of the project. Despite depositing a total of ₹22.39 lakh between …

Travel agency ordered to refund Rs 2 lakh after student stopped from boarding Canada-bound flight | Legal News

Travel agency ordered to refund Rs 2 lakh after student stopped from boarding Canada-bound flight | Legal News

5 min readNew DelhiJun 16, 2026 01:00 PM IST The District Consumer Disputes Redressal Commission, Faridkot, has directed a travel agency to refund Rs 2.05 lakh and pay Rs 20,000 as compensation to a man whose daughter was denied boarding on a flight to Canada despite having paid for the tickets. A bench of president Rakesh Kumar Singla and member Param Pal Kaur held the complainant entitled to compensation on the ground that he had to undergo huge harassment and mental agony. “On the other hand, OP-2 (travel agency) despite having sufficient notice of present complaint, preferred to remain ex parte and even did not bother to resolve the issue,” the bench noted in its order dated June 3. Boarding denied According to the complainant, his daughter had secured admission to a college in Vancouver, Canada, for the September 2021 intake. To facilitate her travel, he purchased an airline ticket for Rs 2.05 lakh through a travel service provider (opposite party 1), which in turn booked the ticket through the travel agency concerned for travel …

Mohali consumer panel orders solar firm to fix faulty rooftop plant or refund ₹2.9 lakh

Mohali consumer panel orders solar firm to fix faulty rooftop plant or refund ₹2.9 lakh

A Mohali consumer commission has directed a solar installation company to repair a malfunctioning rooftop solar power plant at a doctor’s residence within a month or refund the entire ₹2.9 lakh paid for the system, holding the firm guilty of deficiency in service and unfair trade practice. The complainant alleged that the installer failed to properly check the electricity connection and inverter functioning, forcing him to seek assistance from PSPCL staff. (HT Photo for representation) The order was passed by the Mohali district consumer disputes redressal commission, comprising president SK Aggarwal and member Paramjeet Kaur, on a complaint filed by Dr Rajdeep Singh, a resident of Sector 69. Developed snags within months According to the complaint, Dr Singh purchased a 6KW on-grid rooftop solar power plant from Tecsa Solar Systems in January 2021 for ₹2.9 lakh. The company had promised installation within four to six weeks, free services during the warranty period and prompt repairs. The plant became operational only after a delay of around three-and-a-half months and subsequently developed repeated faults. The complainant alleged that …

Morgan Wallen Pittsburgh concert canceled amid severe weather warning: How to claim refund

Morgan Wallen Pittsburgh concert canceled amid severe weather warning: How to claim refund

Morgan Cole Wallen, known for songs like Love Somebody, was forced to cancel his concert at Pittsburgh’s Acrisure Stadium amid a severe weather warning on Saturday. Morgan Wallen put out a message about canceling today’s Pittsburgh show. (X/@andrayofficial) Wallen’s post on Instagram read “After talking with local officials and my team, there is no choice but to cancel tonight’s show due to severe adverse weather conditions expected throughout the rest of the day and night. Safety for my fans and crew is the highest priority.” The 33-year-old country and country pop singer from Tennessee, had his first show there on Friday where he was joined by local legend and former WWE superstar, Kurt Angle. However, today is a KDKA First Alert Weather Day since there is a possibility of strong to severe storms in the area, expected after 2pm. Here’s how to get refunds for Wallen’s concert. How to get refunds for Morgan Wallen’s concert Wallen’s Instagram post noted “Refunds available at point of purchase.” One person on Facebook also shared an image of the …

Vijay asks Jana Nayagan makers to refund money to distributors amid CBFC hurdles; what it means for film | Explained

Vijay asks Jana Nayagan makers to refund money to distributors amid CBFC hurdles; what it means for film | Explained

H Vinoth’s Jana Nayagan was supposed to be released in theatres in January for Pongal. But six months later, the film is still with the Central Board of Film Certification (CBFC), awaiting clearance. The latest is that Vijay has asked the production house, KVN Productions, to refund the distributors who have waited months for the film’s release. Explaining the financial strain the film’s delay has put on the makers. Vijay will be seen on the silver screen one last time in H Vinoth’s Jana Nayagan. Vijay asks producers to refund distributors Mohan Suprith, business head of KVN Productions, confirmed to SCREEN that the news circulating from Thursday was indeed true, “While we are still in talks, we have decided to refund the money to the film distributors. We felt it was unfair to keep them in the loop, while we are still waiting for a possible release date.” Sources said the decision came from Vijay himself, as the film has been stuck in limbo for months. This comes amid no clarity on the film’s release …