Chandigarh civic body asked to compensate resident for not providing water connection despite collecting charges | Chandigarh News
4 min readChandigarhUpdated: Jul 15, 2026 11:03 AM IST The District Consumer Disputes Redressal Commission, Chandigarh, has directed the Municipal Corporation (MC), Chandigarh to refund the balance amount of Rs 2,237 to a Sector 7 resident and pay her Rs 10,000 as compensation for harassment and litigation expenses after authorities failed to provide a separate water connection despite collecting charges. The order was passed by the Bench of President Amrinder Singh Sidhu and Member B M Sharma on a complaint filed by Geeta Kapoor, a resident of Chandigarh. According to the complaint, Kapoor had applied for a fresh water connection for the first floor of her house and deposited Rs 8,230 (Rs 5,770 with the B&R Department on August 8, 2024, and Rs 2,460 with the Public Health/Water Supply Department) on September 12, 2024. She was subsequently informed that a separate water connection for the first floor was not feasible due to the existing pipeline system. The complainant submitted that since no connection was provided, she applied for a refund on October 14, 2024, after …

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