Denied Wheelchair By Air India, 82-Year-Old Woman Falls, Lands In Hospital
New Delhi: An 82-year-old woman is in an ICU, under observation for potential brain bleeds, following a fall at the Delhi airport after she was allegedly denied a wheelchair which was pre-booked with Air India. After waiting for an hour for the wheelchair, the woman – the widow of a decorated Lieutenant General – had to walk a considerable distance at the airport with the help of a family member and fell near a counter of the airline when her legs gave way. The woman’s granddaughter alleged that she was not provided first aid and, after a wheelchair finally arrived, boarded on the aircraft with a bleeding lip and injuries to her head and nose. The granddaughter said her grandmother has been in the ICU for two days and the left side of her body is losing strength. Responding to the granddaughter’s post, Air India said it was “concerned to note” the incident and wished the woman a speedy recovery. The airline emphasised that it was “actively working on the concern” and would share details …
