The initiative is part of Uttar Pradesh Government’s push for digital transformation. File “In a move to make government services more accessible and efficient, the Uttar Pradesh Transport Department has launched a 24×7 WhatsApp chatbot to offer key transport-related services directly to citizens,” officials said on Saturday (May 3, 2025.) “Vehicle registration services, driving licence details, challan status and more can be accessed without standing in a queue at the RTO office by using the chatbot,” they said. Launched on Friday (May 2, 2025), the initiative is part of the State’s push for digital transformation. The new service aims to ensure that citizens receive transparent and timely support using a widely used platform. “This WhatsApp chatbot reflects our commitment to using technology for citizen welfare,” Transport Commissioner Brajesh Narain Singh said. “It brings the Department closer to the public and is a step towards transparent, efficient, and responsive governance,” Mr. Singh added. He explained the chatbot eliminates the need for citizens to stand in long queues or make repeated visits to RTO offices for routine …