All posts tagged: voice AI startups

Why this  billion AI leader is hyper-focused on regional languages

Why this $11 billion AI leader is hyper-focused on regional languages

Companies that are building artificial intelligence (AI) solutions tailored to India’s domestic market can develop the scale, trust, safety, security, and enterprise readiness. These are useful traits when these firms inevitably go global, Alex Haskell, General Counsel and Head of Global Affairs at US-based conversational AI firm ElevenLabs, told Soumyarendra Barik and Bijin Jose in an interview. Many believe the company, which was recently valued at $11 billion, is the current leader in voice AI. It  has found use cases, particularly in automated customer support services deployed by an increasing number of companies around the world, including in India. Edited excerpts: Some Indian startups are trying to build a niche by offering support for various Indian languages in their models. Do you view that as a prudent approach? What are the pitfalls of focusing specifically on Indian languages? Can a global business be built on this premise? Alex Haskell: To answer the question directly, yeah, I think so. India is a very important country in the world for business, and for the sheer number of …