All posts tagged: voip fraud

Worried About VoIP Security and Encryption? We Aren’t

Worried About VoIP Security and Encryption? We Aren’t

Any modern business using a Voice over Internet Protocol (VoIP) phone system knows that maintaining security is essential for confidentiality, customer trust, and regulation compliance. Industries like healthcare, for example, have strict regulations governing communications, and HIPAA-compliant VoIP providers offer security, privacy, and access management tools to help companies follow these regulations — even when employees access the network from far away places. Meanwhile, poor encryption and security can also affect your bottom line, as scammers and fraudsters will find ways to exploit weaknesses to commit VoIP fraud on unsecured phone systems. Toll fraud works by hijacking a company’s phone system to make artificial and high-volume long-distance calls. The owner of the system gets charged for these calls (often without noticing), and then fraudsters are given a share of the revenue from colluding carrier services. Along with toll fraud, there are many other vulnerabilities of VoIP systems — but if you are using one of the best business phone services, your vendor is going to take over the challenging parts of VoIP security and encryption. …

Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely on premium-rate number schemes. In this post, we’ll explore common VoIP fraud tactics and offer practical steps to protect your business from these threats. 1 RingCentral Office Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Enterprise (5,000+ Employees), Large (1,000-4,999 Employees) Medium, Enterprise, Large Features Hosted PBX, Managed PBX, Remote User Ability, and more 1. Vishing Also known as voice or VoIP phishing, vishing is a tactic that involves social engineering to extract company credentials, like logins, passwords, employee IDs, and other types of business or personal data. Scammers often use VoIP, along with voice-altering software, and other tactics to disguise their identities to pretend they’re …