All posts tagged: Whoop

Whoop is reportedly replacing defective MG trackers

Whoop is reportedly replacing defective MG trackers

Users of Whoop’s fitness trackers have been reporting that their Whoop MG fitness trackers are turning unresponsive, in some cases within under an hour of setting them up. Now, the company is apparently replacing the trackers, in some cases before the users even ask, TechIssuesToday reports. Launched alongside the Whoop 5.0 earlier this month, the Whoop MG (which stands for “Medical Grade”) comes with EKG capabilities and blood pressure insights and requires a premium Whoop Life subscription that’s $359 per year. Users started reporting issues with the tracker almost immediately. On May 11th, a user reported in the Whoop community forum that their MG “stopped working overnight after working for 8 hours. No green light, no bluelight nothing. It won’t now pair with the app.” Others replied to say the tracker failed even sooner for them, with one person reporting that it went inert after just half an hour of use. Some also report that their 5.0 has failed. It’s already been a troubled launch for Whoop. Earlier this month, some users were outraged when …

Whoop backpedals on its paid upgrade whoops

Whoop backpedals on its paid upgrade whoops

Whoop is in damage control mode. After debuting its Whoop 5.0 fitness tracker, users were angered to find it had reneged on a promise of free hardware upgrades. In a new Reddit post, the company now says users who have been members for over 12 months can get the Whoop 5.0 for free. Part of the outrage was prompted by Whoop’s confusing messaging. Early yesterday morning, my colleague Victoria Song reported that to get a Whoop 5.0 band, users would need to extend their existing membership by an additional 12 months or pay a one-time upgrade fee. However, until at least March 28th of this year, Whoop’s website had a blog post that said users would only need to have been a member for at least six months to get a free upgrade to next-gen hardware. After the backlash, Whoop is now changing its tune — somewhat. Those with “more than 12 months remaining” are “eligible for a free upgrade to WHOOP 5.0 on Peak,” one of its new subscription offerings. Those with less than …

Whoop MG With Medical Grade ECG Readings, Blood Pressure Insights Launched Alongside Refreshed Whoop 5.0

Whoop MG With Medical Grade ECG Readings, Blood Pressure Insights Launched Alongside Refreshed Whoop 5.0

Whoop on Thursday unveiled two new wearable devices — Whoop 5.0 and Whoop MG — with upgraded sensors and improved battery life. The new Whoop 5.0 and Whoop MG are claimed to deliver over 14 days of battery life on a single charge. Meanwhile, the Whoop MG is a US FDA-cleared medical grade health monitoring device that allows users to take ECG readings and view blood pressure insights when the device is worn on their wrist. These wearables can be worn on different parts of the body. Whoop 5.0, Whoop MG Features The new Whoop 5.0 and Whoop MG models are claimed to offer over 14 days of battery life on a single charge, and are nearly 10 times more power efficient than their predecessor. These trackers manage to offer improved battery life inside a smaller device that is seven percent smaller than the Whoop 4.0. The new sensors on the Whoop 5.0 are capable of recording health information several times per second, and the tracker can now be worn on various parts of the …