All posts tagged: 9hr

Tillotama Shome criticises AI after almost 9-hr delay, airline says regret inconvenience caused

New Delhi, Actor Tillotama Shome on Sunday complained that Air India didn’t inform passengers that its Mumbai-London flight was late by 8.5 hours, with the airline saying it sent out a notification about the delay on the registered phone number and regretted inconvenience caused. Tillotama Shome criticises AI after almost 9-hr delay, airline says regret inconvenience caused The actor was travelling with a patient, set to receive treatment at a London hospital, who was at the airport from 2 am for the 5.15 am flight. Shome, who was last seen in “Tribhuvan Mishra CA Topper”, accused the airline of “zero accountability” and offering “no solutions”. “AI 129. @airindia flight to Heathrow. Delayed as of now from 5.15 am to 10am. No message, no calls from the airlines to notify passengers of the delay. Upon contacting AI, all they can say is sorry…” she wrote on X. “@airindia WHY do you NOT inform your customers that your flight is delayed and that too by 8.5 hours!! Not one message, not one call,” she added. In response, …