All posts tagged: Indigo Flight disruptions

Rs 22 Crore Fine, Warning To CEO: DGCA Takes Action Against IndiGo For Flight Disruptions | India News

Rs 22 Crore Fine, Warning To CEO: DGCA Takes Action Against IndiGo For Flight Disruptions | India News

Published by Webster

Last Updated:January 17, 2026, 21:25 IST Between December 3 and 5, at least 2,507 IndiGo flights were cancelled and 1,852 flights were delayed, affecting three lakh passengers stranded at various airports. Thousands of passengers were left stranded after large-scale flight disruptions at IndiGo. The Directorate of Civil Aviation (DGCA) took action against IndiGo on Saturday in connection with the large-scale flight disruptions in December 2025, where several flights across the country were cancelled or diverted, leaving thousands of passengers stranded. After a detailed inquiry into the crisis, the DGCA imposed a hefty fine of Rs 22.20 crore on IndiGo. In addition, the airline has been asked to pledge a bank guarantee of Rs 50 crore in favour of the DGCA to ensure compliance with the directives and long term systemic correction. The DGCA noted that at least 2,507 IndiGo flights were cancelled and 1,852 flights were delayed between December 3 and 5, affecting three lakh passengers stranded at various airports across the country. A four-member committee was constituted by the DGCA to undertake a comprehensive …

IndiGo Crisis Case Study on Safety, Trust, and Service

IndiGo Crisis Case Study on Safety, Trust, and Service

Published by Parlour News

(UPSC Ethics Simplified is a special series under UPSC Essentials by The Indian Express. It examines news and syllabus themes from an ethical perspective, integrates real-life or hypothetical case studies, and revisits static concepts of ethics. The series aligns current affairs with core ethical principles for an ethical understanding of life, helping aspirants build clarity, application skills, and value-based understanding for GS-IV. In this article, Nanditesh Nilay, our ethicist, discusses the burning issue of the IndiGo crisis from an ethics perspective.) The recent crisis created by multiple factors in aviation breaks our slumber with a fundamental question: Who is a customer, and what is customer service in the aviation sector? Desatnick (1994) was of the view that the twenty-first century is going to be either the era of customer sovereignty or the era of customer rebellion and revolt. We are witnessing the frustration and angst of passengers every day at airports. However, sometimes airlines forget that the quality of service is driven in part by the behaviour of the service provider. And here, Indigo was …

PMO reviews IndiGo flight disruptions with officials from Ministry of Civil Aviation, DGCA and AAI

PMO reviews IndiGo flight disruptions with officials from Ministry of Civil Aviation, DGCA and AAI

Published by Parlour News

Union Minister for Civil Aviation Kinjarapu Ram Mohan Naidu chairs a meeting with Indigo’s top management to review the stabilisation measures, in New Delhi on December 9, 2025. IndiGo CEO Pieter Elbers also present. Photo: @RamMNK X/ANI Photo Officials from the Directorate General of Civil Aviation (DGCA), the Ministry of Civil Aviation, and the Airports Authority of India met with the Prime Minister’s Office late Tuesday (December 9, 2025) evening to discuss IndiGo’s recent flight disruptions and review measures for redressing passenger complaints related to refunds, missing baggage, and crowd management at airports. The meeting followed Minister of Civil Aviation Ram Mohan Naidu meeting IndiGo CEO Pieter Elbers, who was summoned the Ministry following which he ordered 10% of flight cancellations as well as focused on the airline’s response in dealing with passenger issues due to the cancellation of over 5,000 flights  since November.  Also read | Could IndiGo have hired more pilots to prevent the crisis?  The airline has decided to remove 400 to 500 flights in order to stabilise its flight schedule or …

IndiGo Flight Status Today Live Updates: IndiGo Flight Disruptions Likely To Continue Today, Warns Delhi Airport As Ops Gradually Restore

IndiGo Flight Status Today Live Updates: IndiGo Flight Disruptions Likely To Continue Today, Warns Delhi Airport As Ops Gradually Restore

Published by Webster

Indigo Flight status News Today Live Updates: IndiGo’s nationwide operational crisis and wave of flight cancellations triggered chaos and panic across the country. Both domestic and international flights remain affected. Reportedly, over 2,000 flights were cancelled in the period of six days. Lakhs of passengers were badly affected, and several are still waiting for refunds and baggage. As of now, IndiGo has processed Rs 610 crore in refunds and delivered around 3,000 pieces of delayed baggage to the respective passengers. On Sunday, the airline operated around 1,650 of its scheduled 2,300 domestic and international flights, while 650 remained cancelled. IndiGo had announced automatic refunds for all cancelled bookings and a full waiver on cancellation or rescheduling charges for travel between December 5 and 15. Meanwhile, the Directorate General of Civil Aviation (DGCA) has granted IndiGo’s Accountable Manager and Chief Executive Officer a one-time 24-hour extension to submit their response to the Show Cause Notice issued on December 6 over large-scale operational disruptions and observed non-compliances. According to the official statement, the two IndiGo functionaries sought …

IndiGo cancels 20 flights at Ahmedabad airport today; Railways sets up help desk to assist stranded passengers | Ahmedabad News

IndiGo cancels 20 flights at Ahmedabad airport today; Railways sets up help desk to assist stranded passengers | Ahmedabad News

Published by Parlour News

As the nationwide disruption to IndiGo flights continued Sunday, 20 flights were cancelled by 10 am at Sardar Vallabhbhai Patel International Airport in Ahmedabad, including 12 arrivals and eight departures, according to airport sources. They said the airline operated 39 flights by 10 am: 17 arrivals and 22 departures. On Saturday, 72 IndiGo flights were cancelled at the Ahmedabad airport: 34 arrivals and 38 departures. The airline operated 112 flights; 58 arrivals and 54 departures. Meanwhile, to assist stranded passengers at the airport due to the cancellation of IndiGo flights, an IRCTC help desk has been set up. A source at the Ahmedabad airport said, “The Ministry of Railways and IRCTC have set up the help desk. They approached us to set up a help desk to address the chaos, so we have provided them with space outside the terminal. For stranded passengers, the government is operating special trains to various destinations. So, the passengers can take a refund and book the railway ticket from there and then only. They can also do inquiries. Both …

IndiGo Flight Status Today Live Updates: Airline Cancels More Than 100 Flights In Hyderabad

IndiGo Flight Status Today Live Updates: Airline Cancels More Than 100 Flights In Hyderabad

Published by Webster

IndiGo Flight Status News Today Live Updates: As IndiGo’s operational chaos and nationwide disruption enter day 6 today, the airlines claim to have restored 95 per cent connectivity. However, on Sunday morning, over 100 flights are cancelled in Hyderabad. Customers continue to share their ordeal and several are still stranded across airports in the country. IndiGo, in a statement on social media, said that it will revamp its network, and it aims to run more than 1,500 flights today (December 7) and has already restored over 95% of its connectivity, operating to 135 of 138 destinations. As per a reports by PTI, the aviation watchdog DGCA on Saturday issued show cause notices to IndiGo CEO Pieter Elbers and Accountable Manager Isidro Porqueras seeking explanations within 24 hours. “… as the CEO, you are responsible for ensuring effective management of the airline but you have failed in your duty to ensure timely arrangements for conduct of reliable operations and the availability of requisite facilities to the passengers,” DGCA said in the notice sent to Elbers. Disclaimer: …

Centre Seeks IndiGo CEO’s Removal Over Flight Chaos, Plans Heavy Penalties: Sources | India News

Centre Seeks IndiGo CEO’s Removal Over Flight Chaos, Plans Heavy Penalties: Sources | India News

Published by Webster

Last Updated:December 06, 2025, 16:03 IST The Centre may seek removal of IndiGo CEO Peter Elbers and impose penalties after massive disruptions, with flight operations set to be cut and high-level meetings underway at PMO. The Centre may seek removal of IndiGo CEO Peter Elbers and impose penalties after massive disruptions, with flight operations set to be cut and high-level meetings underway at PMO.(PTI photo) In a major escalation of the ongoing aviation crisis, top government sources have told CNN-News18 that the Centre is considering seeking the removal of IndiGo CEO Peter Elbers over the massive disruptions that have plagued the airline for the past three days. According to senior officials, the government is preparing to impose a heavy, possibly exemplary penalty on IndiGo for the operational meltdown that has triggered widespread delays, cancellations, and passenger chaos across the country. Flight Operations to Be Cut Sources said the airline’s flight allotments across multiple sectors will be “culled”. IndiGo will only be permitted to operate as many flights as it can fully staff with a complete …

IndiGo Flight Status Today Live Updates: Airline Cancels More Than 100 Flights In Hyderabad

IndiGo Flight status Live Updates: Railway To Run Special Trains On Key Long-Distance Routes Amid Airline’s Disruptions

Published by Webster

IndiGo Flight status News Today Live Updates: Disruptions continued into the fifth day on Saturday, with several flights being cancelled at different airports. IndiGo cancelled 1000 flights on Friday amid delays reported at numerous airports. The disruption represents a major blow to the nearly two-decade-old airline, renowned for its punctual operations and the tagline “IndiGo Standard Time,” which reflects its practice of closing aircraft gates well ahead of departure. On Friday, over 1,000 IndiGo flights were cancelled across major hubs. IndiGo cancelled till midnight all its domestic flights departing from the Delhi airport as the airline continues to grapple with significant operational disruptions. Civil Aviation Minister Ram Mohan Naidu on Friday warned the airline of necessary action while asserting that nobody can “arm-twist” the government. In an exclusive interview with CNN-News18, the minister said “people are our top priority”, stressing that accountability would be fixed and penalties determined only after the probe panel submits its report. “How much fine will be imposed will be defined following the inquiry. But let me assure passengers — action …

‘Poor rostering, glitch in IndiGo’s software contributed to flight disruption’

‘Poor rostering, glitch in IndiGo’s software contributed to flight disruption’

Published by Parlour News

NEW DELHI: IndiGo’s nationwide flight disruptions were caused by poor rostering under the new flight duty time limits (FDTL) and a technical glitch in its crew-rostering and scheduling software, leading to widespread cancellations and delays across airports since Wednesday, two officials said. A series of meetings were held at the civil aviation ministry on Friday morning, with civil aviation minister Ram Mohan Naidu reviewing the situation at the airports through the 24×7 control room (MoCA_GoI) Officials also said the airline faced technical issues in its baggage systems, affecting passengers in Delhi’s Terminal 3 and, more significantly, those in Terminal 1. While the technical glitch was resolved, cascading delays in receiving baggage continued to affect passengers. “The issue has led to mounting operational strain and increasing pressure on airport infrastructure, and hence all the stakeholders have been asked to observe a vigil,” one of the officials said, explaining why aviation regulator Directorate General of Civil Aviation (DGCA) had ordered a probe into IndiGo’s flight disruptions. “The Government of India has decided to institute a high-level inquiry …

IndiGo Flight Cancellations Live Updates: DGCA Launches Strict On-Ground Checks

IndiGo Flight Cancellations Live Updates: DGCA Launches Strict On-Ground Checks

Published by Webster

IndiGo Flights Cancelled, Delayed Today Live Updates: All domestic IndiGo flights departing from Delhi have been cancelled until midnight, the airport announced, as the airline faces one of the worst operational meltdowns in its history. The move comes amid growing chaos across IndiGo’s network over the past four days, during which over 700 flights were cancelled today alone- the highest single-day cancellation count in the carrier’s 20-year history. Passengers at major hubs including Delhi, Mumbai, Hyderabad, Pune and Chennai have reported long queues, missing luggage, limited assistance and widespread confusion. IndiGo acknowledged that it misjudged crew requirements under recently revised duty norms, resulting in severe shortages at a time when winter weather and airport congestion were already straining operations. Despite corrective measures, the airline has warned that more cancellations are expected over the next two to three days as it attempts to stabilise schedules. IndiGo CEO Pieter Elbers has told employees that restoring normal operations and the airline’s hallmark punctuality will not be an “easy target”. Disclaimer: We do not own any of the content, ideas, …