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The minister said the DGCA has already issued notices to IndiGo and that the airline is being held fully accountable for the chaos
Civil Aviation Minister K Ram Mohan Naidu (SansadTV)
Civil Aviation Minister Ram Mohan Naidu on Tuesday assured Parliament that “strict and appropriate action will be taken” against IndiGo for the massive flight disruptions that have affected passengers across the country. Speaking in the Lok Sabha, the minister said the DGCA has already issued notices to IndiGo and that the airline is being held fully accountable for the chaos caused by its internal crew-rostering failures.
Naidu stressed that “safety is non-negotiable” and said the disruptions stemmed from IndiGo’s internal rostering issues, which left thousands of passengers stranded over several days. He informed the House that more than ₹750 crore in refunds have already been processed and credited to passengers, and that rebookings were carried out without any additional charges. The refund process, he said, is now in its “final stages.”
Highlighting the government’s determination to strengthen aviation oversight, the minister said, “The government is determined to build a robust airline system.”
He added that the DGCA and the Ministry will remain “fully vigilant until normalcy is restored”, ensuring that airlines comply with regulations and that passengers do not face further hardship.
Click here to add News18 as your preferred news source on Google. December 09, 2025, 12:15 IST
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