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Swiggy delivery partner falls while exiting moving train in Anantapur; company issues health update: ‘This is deeply concerning’ | Trending News

Swiggy delivery partner falls while exiting moving train in Anantapur; company issues health update: ‘This is deeply concerning’ | Trending News


A disturbing video from Anantapur railway station in Andhra Pradesh has ignited fresh debate around the safety of gig workers, especially food delivery partners operating under tight timelines.

The clip, shared on Instagram by Bijay Anand, shows a Swiggy delivery partner losing balance and falling while attempting to get off a moving train moments after handing over an order. The food had been delivered on the Prashanti Express (train no. 18464), which, according to Anand, stopped at the station for barely one or two minutes.

“No delivery is worth a human life,” the post’s caption states.

The customer who placed the order was travelling in a First AC coach, which has multiple entry points. By the time the delivery partner completed the handover, the train had already begun to pull out of the station. With his bike parked outside, food bag in hand, and other deliveries pending, the rider tried to step down quickly and ended up falling hard, a moment that left viewers shaken.

Watch the video:

 

As the video spread rapidly across social media platforms, it triggered widespread concern about the risks delivery workers face daily.

 

In response, Swiggy Cares addressed the incident in the comments, assuring users that the rider did not suffer serious harm. “Hi there, we’ve looked into the incident and are relieved to confirm that the delivery partner is safe, unharmed, and did not face any penalty from authorities. Safety is our absolute priority. Our protocols strictly prohibit boarding or exiting moving trains,” the company wrote, adding that safety training for partners has since been reinforced.

Online reactions, however, went beyond the single incident. Several users criticised systemic issues that push workers into dangerous situations. One comment read, “Trains in India tolerate hour-long delays yet deny a five-minute halt at Tier-3 stations, a stark contradiction in operational priorities.”

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Another user wrote, “This is deeply concerning. No delivery, convenience, or delay is worth risking a human life. Railways, platforms, and delivery services all need clearer rules and accountability so workers aren’t pressured into dangerous situations.”

Some responses reflected deeper frustration with how labour is valued. “Human value is zero in India. If people call it third world country then at some extent it is correct,” one person commented, pointing to low pay and high-risk working conditions.





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